Effective Date: January 1st 2024
INTERDRUPER SL ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide to us when you use our software, services, or website (the "Services"). By accessing or using our Services, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information from users:
a. Personal Information
Personal information includes any data that can be used to identify you directly or indirectly. This may include:
- Name
- Email address
- Phone number
- Billing and payment information
- Any other information you voluntarily provide through our Services, forms, or communications
b. Non-Personal Information
Non-personal information may be collected automatically as you interact with our Services. This may include:
- IP address
- Browser type and version
- Device type (mobile or desktop)
- Operating system
- Usage data (pages visited, time spent on the website, clickstream data)
- Cookies and tracking technologies
2. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our Services: We may use your information to operate, maintain, and improve our software products and customer support.
- To process payments: When you make a purchase, we collect payment details to complete transactions.
- To communicate with you: This includes responding to inquiries, sending updates, or providing promotional offers (with your consent).
- For security and fraud prevention: We may use your data to protect our systems and prevent unauthorized access or attacks.
- To comply with legal obligations: If required by law, we will disclose personal data in response to lawful requests.
3. Sharing Your Information
We will not sell, rent, or lease your personal information to third parties. However, we may share your information in the following cases:
- Service providers: We may share information with third-party vendors, such as payment processors, cloud hosting, or analytics tools, to help us provide our Services.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction.
- Legal obligations: We may disclose your information if required by law or in response to valid requests by public authorities.
4. Data Security
We are committed to protecting your personal information. We implement appropriate technical and organizational security measures, such as encryption, access controls, and secure data storage, to safeguard your data from unauthorized access, disclosure, or destruction. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.
5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You can request that we correct inaccurate or incomplete data.
- Deletion: In some cases, you can request that we delete your personal information.
- Objection to Processing: You may object to how we process your personal data for marketing purposes.
- Data Portability: You can request a copy of your data in a structured, commonly used format.
To exercise any of these rights, please contact us..
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience with our Services, analyze usage, and personalize content. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our Services.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the retention period expires, we will securely delete or anonymize your data.
8. International Data Transfers
If you are accessing our Services from outside your home country, be aware that your information may be transferred to, stored, and processed in a country different from your own. We take appropriate measures to ensure that such transfers comply with applicable data protection laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through our website or by email. Your continued use of our Services after such changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
This policy can be adapted depending on your specific company needs, regulations you are subject to (such as GDPR or CCPA), and how your business interacts with user data.